Gorgias
AI-powered ecommerce customer support platform for brands that want helpdesk, chat, FAQ, and AI automation in one place.
Freemium / API
Customer support
Parloa
AI agents for enterprise customer service teams to build, test, and scale voice and chat support.
- Website
- parloa.com
- Category
- Customer support
- License
- Proprietary
- Platforms
- Web
- Listed
- Nov 9, 2026
parloa.com
Overview
Parloa is an AI agent management platform for enterprise customer service. It helps teams build, test, and scale voice and chat agents across the customer journey, with agent lifecycle management, model orchestration, context, and channels in one platform.
The tool is aimed at enterprise CX and support teams that want to automate common customer conversations such as delivery updates, billing questions, reservation changes, and handoffs to human agents. It supports low-code agent creation and is built for reliable, customer-facing service at scale.
Parloa also emphasizes continuous improvement, secure-by-design deployment, and measurable service outcomes such as lower cost per contact, faster resolution, and 24/7 coverage.
Categories
Alternatives
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Chatbase
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Makers
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