Customer support

Gorgias

AI-powered ecommerce customer support platform for brands that want helpdesk, chat, FAQ, and AI automation in one place.

Pricing
Freemium, from $10/mo
License
Proprietary
API
Yes
Platforms
Web
Listed
Nov 9, 2026
gorgias.com
Gorgias website

Overview

Gorgias is a conversational AI platform for ecommerce teams. It brings support tickets, customer data, workflows, chat, FAQ, and AI Agent into one system for handling customer conversations and support automation.

It is built for ecommerce brands, especially Shopify stores, and is used to automate support and drive sales. The pricing page includes helpdesk and AI Agent plans, ticket limits, automated interactions, and features like revenue analytics on higher plans.

Higher tiers add options for custom security and compliance needs, unlimited help centers, API access, SSO, audit logs, SCIM provisioning, and custom automations. The platform also supports integrations with a brand's existing stack.

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Makers

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