Gorgias
AI-powered ecommerce customer support platform for brands that want helpdesk, chat, FAQ, and AI automation in one place.
Freemium / API
Customer support
Chatbase
Customer-facing AI agents for support, sales, and product guidance across chat, email, voice, and other channels.
- Website
- chatbase.co
- Category
- Customer support
- Pricing
- Freemium, from $32/month
- License
- Proprietary
- API
- Yes
- Platforms
- Web
- Listed
- Nov 9, 2026
chatbase.co
Overview
Chatbase builds AI agents for customer support, sales, and product guidance. It handles customer questions across live chat, email, phone, Slack, WhatsApp, and more, with one agent that can be deployed across every channel.
Teams can connect data sources, set instructions and guardrails, test scenarios before launch, and optimize with analytics on resolution rates, sentiment, and trends. The product also includes a helpdesk inbox, actions, procedures, widgets, and integrations with CRMs and helpdesks.
It is aimed at businesses that want customer-facing automation without code. Plans scale from small teams to enterprise, with features like voice API access, advanced integrations, SSO, audit logs, custom roles, and white-labeling on higher tiers.
Categories
Alternatives
Parloa
AI agents for enterprise customer service teams to build, test, and scale voice and chat support.
Help Scout
AI-driven customer support platform for growing teams that need shared inboxes, automation, and AI assistance.
Freemium / API
Makers
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