Gorgias
AI-powered ecommerce customer support platform for brands that want helpdesk, chat, FAQ, and AI automation in one place.
Freemium / API
Customer support
Intercom
An AI-first customer service platform for support teams that handles customer conversations with a helpdesk and Fin AI Agent.
- Website
- intercom.com
- Category
- Customer support
- Pricing
- Freemium, from $19 per seat/mo
- License
- Proprietary
- Platforms
- Web
- Listed
- Nov 9, 2026
intercom.com
Overview
Intercom is a customer service platform with a helpdesk and a natively integrated AI Agent, Fin. It is built for support teams that want to manage customer conversations, tickets, inboxes, help content, reporting, and outbound messaging in one system.
The platform includes a shared inbox and ticketing, workflows automation, round robin assignment, a help center, reporting, and messaging tools like live chat, in-app chat, banners, and tooltips. It also supports service use cases across support, sales, and ecommerce.
Pricing is organized by seat-based plans and Fin usage. The plans named on the pricing page are Essential, Advanced, and Expert, with options for teams of different sizes and for use with an existing helpdesk.
Categories
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Makers
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