Customer support

Ada

AI customer service agents for enterprises that resolve support conversations across chat, email, voice, and messaging.

Website
ada.cx
Pricing
Contact for pricing
API
Yes
Platforms
Web
Listed
Nov 9, 2026
ada.cx
Ada website

Overview

Ada builds AI agents that handle customer service for large companies. The agents answer and resolve inquiries across chat, email, voice, and messaging, and Ada reports an automated resolution rate above 80% across more than 350 businesses.

Teams set up and run the agents on Ada's ACX platform, which includes accuracy and safety controls, compliance certifications, and enterprise security. Ada has also announced it is coming together with Dialpad to build a customer communications company that pairs AI agents with human teams.

Ada sells through demos rather than published plans, and has developer documentation for integrations.

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