EliseAI
AI platform for housing and healthcare teams that automates communication, scheduling, and workflows.
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Business
Zendesk
AI-powered customer service platform for support teams handling customer and employee service across channels.
- Website
- zendesk.com
- Category
- Business
- Pricing
- Freemium, from $19/month
- License
- Proprietary
- API
- Yes
- Platforms
- Web
zendesk.com
Overview
Zendesk is a customer service platform for support, contact center, employee service, and IT service management teams. It handles inquiries, tickets, messaging, live chat, voice, knowledge, and scheduling in one place.
The platform includes AI agents, a copilot for service teams, quality assurance scoring, workforce management, reporting, and analytics. It also connects to more than 1,800 apps, partners, and integrations, with actions and integrations across unified data and systems.
It is built for businesses that want AI-assisted service at scale, from startups to large companies in retail, financial services, technology, government, healthcare, and other sectors.
Categories
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Makers
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