99helpers is a cloud-based customer support platform that automates service through intelligent AI chatbots trained on your company's specific knowledge. The platform combines three core components — an AI chatbot for customer interactions, a help center for self-service support, and a feedback center for capturing customer insights — giving businesses a comprehensive support solution that works around the clock. You can train the AI using PDFs, URLs, website crawling, and custom Q&A pairs, so it learns your products, policies, and processes and can answer questions accurately with source citations included.

What makes 99helpers practical for businesses of all sizes is how quickly it can be deployed and customized. You can define the AI's behavior, tone, and personality to match your brand voice, configure quick-start questions that guide customers toward faster resolutions, and embed the chat widget on your website with a single line of code. The platform includes full conversation analytics with daily, weekly, and monthly activity tracking, plus an automatically generated help center with searchable articles. Whether you're a SaaS company, e-commerce business, or service provider, 99helpers helps reduce support overhead while maintaining responsive, always-available customer service.